Getting It Right, First Time, On Time, Every Time

Redbows has built a strong reputation with its fast growing client base, for customer service and a down-to-earth professional approach. The company provides its marketing and promotional services to a range of organisations including: FTSE 100 companies, charities, clubs, public sector, PLCs, SMEs, pop groups, sports teams and individuals preparing for a wedding or other special occasion.

Typical Customers

Archbishop of Wales Fund, Association For Project Management, Barclaycard, Barnados, Basic Skills Agency, Beggars Group, Beta Distribution, Bravissimo, Brighton and Hove District Council, British Energy Generation, British Nuclear Group, British Quality Foundation, Cable & Wireless Plc, Car Park Valeting, Central Electrical Manufacturing and Engineering, Chartered Institution of Building Services Engineers (CIBSE), Cleveland Emergency Planning, Community Windpower, Contiki Travel, Council of Europe, Deloitte and Touche, Domino's Pizza, Dorset Safet Camera Partnership, Dunchenne Family Support Group, Engage Mutual Assurance, Essex County Council, Greater Hammersmith Council, iBuy TV, Infotel, International Fund For Animal Welfare, Janes Police Review, Lexis Nexis, Marks and Spencer, Mendip Hills AONB Service, Microsoft, National Blood Service, N Power, NHS Innovations, Nissan, Norfolk District Council, Nottingham Forest Supporters Club, NSPCC, Oakbase Plc, PFE Medical, PR Newswire, Pfizer Consumer Healthcare, Queen Mary University London, River Island, Road Safety Wales, Royal College of General Practitioners, Royal College of Surgeons, Royal Institute of Chartered Surveyors (RICS), Royal Live Saving Society, Royal Television Society, Serck Controls, Sony, South Derbyshire District Council, South Tyneside Council, Sterling Insurance, Swansea Housing Association, The Barbican Centre, The Engineering and Technology Board, The National Archives of Scotland, The National Trust, The Royal Life Saving Society, Specsavers, Tynmouth Scout Association, Unilever Foods, University College London, USB Investment Bank, Velux, Volkswagon, Visa International, West Country Ambulance Service, Workplace Systems International, Wrexham Borough Council, Wylfa Power Station, Zurich Insurance and many more.......

Customer Comments

Redbows supplies literally thousands of gifts each year to customers across the UK and Eire. Every customer receives a Customer Satisfaction Survey form. Some just feel the need to send us an email or letter thanking us for great service. These are just some of the great comments we get:

"An excellent service from start to finish, good knowledge, products and prices. Most of all, very pleasant staff. A good example of how to guarantee future business".

"A big thank you for advice and help with the pens and logo queries."

"Thank you - you were a huge help in this tight turnaround time!"

"Extremely pleased - customer service was excellent, and product is of a very high standard."

"Products arrived in plenty of time, and we're very pleased. Many thanks."

"To top it all off perfectly the flash drives have just arrived 2 days early taking away even more potential stress as the event is on Monday and it was going to be very tight!"

"It is therefore extremely nice when expert and patient advice, together with an obvious passion for the job (not to mention a genuinely nice person), is given by staff with whom I haven't previously dealt with. This will certainly ensure repeat business from myself...in the future. It will also mean recommendations wherever possible."

"I would like to recommend a supplier. We recently required some bookmarks to celebrate our schools centenary and the contact and service I received from the company was excellent. In fact I confirmed the order on Wednesday 3rd October and despite the postal situation the full order was received at the school on Monday 8th October. Everyone was so pleased with the finished product. They even did the design artwork for us and the quality and look of the product has impressed everyone we have shown."

"Fantastic service. A professional company dedicated to its customers."

"We have been very pleased with the customer service provided by Redbows."

"I am impressed by the quality and turnaround."

"Superb customer service."

"A good service, constant communication meant an efficient service and a quality product."

"Wow - incredible service!....... I phoned several companies for quotations........... One decide to get back at 5pm the next day - I had to explain the order was not only placed but the samples were on my desk. What can I say - fast, courteous, efficient, rapid and superb value!"

"I am impressed by the quality and the turnaround."

Which of the following words would you use to describe the overall level of customer service? "Brilliant - Very pleased with the services you provided"

"Very good service, good products that were turned around from signoff to delivery very quickly. Thanks"

"Thanks to Cerries who processed our very awkward order in time. No other company said it could be done - but she proved 'em all wrong with a smile on her face! A credit to Redbows - thanks"

“I would be very happy to order from Redbows again. I was particularly impressed by the customer service offered by Cerries. She was extremely helpful and amiable at all times. I got a bit confused about the printing and she went out of her way to make sure I knew the difference (and sent some sample boxes)”

“Service second to none”

“Order delivered very quickly, was placed last minute. Product arrived earlier than quoted (which was great) and looked excellent. Customer service was spot on!!”

“Very helpful staff – overall an excellent service”

“The price of the New Spring ballpen was lower than competitors for any comparable products. It was the quality as well as the price and quick turnaround that sold us”

“More than happy with the service and delivery during our previous dealings”

“Very friendly staff!”

“Thanks for your patience!”

“The service has been great. You were amazingly patient and helpful in ensuring we got exactly the right printing details”

“Extremely impressed with overall service, customer support, attention to detail and final products. I can't recommend Redbows highly enough. Redbows was the only company who could supply what we needed in the required timescale – it has been a pleasure dealing with you”

“Excellent service and product”

To solve your promotional gifts problems or simply to get more information please complete our enquiry form or phone, email or fax Redbows.