Normal and Express Delivery Services
Each of the products we supply has a standard delivery time normally quoted in working days. The delivery timescale given is from artwork sign off. A normal delivery timescale will be within 3-5 working days or longer. The lead time stated for each product may also be subject to location. We always strive to meet or exceed our quoted lead times.
Express delivery products are available. These can have a shorter delivery time, which is again from artwork approval. An express delivery time will be under 3 days and could for some products be within 24 hours. Express delivery products typically have a one colour imprint.
We can provide estimated shipping costs based on the volume and weight of your chosen products and your location. The charge is normally based on a standard delivery service. If you need an overnight or guaranteed time or even a same day delivery, please let us know and we can quote this for you. If you order on-line a shipping charge is shown in your basked based on the chosen delivery service for the items in the basket.
Plain Stock Items
We hold a large amount of plain stock in our supply chain warehouse and can supply this on demand. Please let us know the quantity you want and we can quote price for unbranded stock. The delivery can be next working day for expedited orders.
Logistics and Fulfilment Services
Sometimes you need to delivery a single product to multiple locations or have products collated into bundles for multiple locations. We group such requests under our fulfilment service and can quote any additional costs for this on request. Dedicated delivery vans can be used as required for this service.
Some of our couriers offer shipment tracking and we can provide you with a tracking number and website portal. If you do not receive your order on the requested date (and time if specified) or do not receive your order within 5 days of despatch please let us know so that we can trace this for you.
Late deliveries are a rarity but can happen due to unforeseen circumstanced beyond our control. If we know that a delivery could be late we will inform you and work with you to correct this where possible.