Frequently Asked Questions (FAQs)
Have you got any questions? Hopefully we’ll answer them all here. Simply type into the FAQ Search Box a word relating to what you want more information on, such as a product type, printing method, material or service option and we will search our FAQ database for related information and answers. Alternatively please scroll down the page and click any of the product or service categories to see the related FAQs we have provided answers to. Alternatively please feel free to contact us.
Ad-loops
Information on promotional ad-loops including whey make such good giveaways, printing both sizes and available sizes.
Advent Calendars
Information on promotional advent calendars including print options, postal cartons and chocolate types.
Air Fresheners
Information air fresheners including shapes, fragrances and imprint areas.
Artwork
Information on artwork issues including file types and how we can convert them into the type we need for your imprint.
Audio Gadgets
Information on audio gadgets and merchandise including power and connectivity options, colours available and imprint areas.
Awards
Information on promotional awards covering imprint recommendations, speed of delivery and order processing and custom shaped awards.
Badges
Information on promotional badges including material types, paper inserts and eco-friendly conference badges.
Bags
Information on promotional bags including express delivery service options, embroidery and screen printing, long and short handle types.
Balls
Information on promotional balls including printing sizes, printing and colour options.
Bath Sets
Information on promotional bath sets including custom and bespoke bath, soap and shampoo options and branding types.
Bathrobes
Information on promotional bathrobes unisex bathrobes, colour matching toweling and branding methods.
BBQs
Information on promotional BBQs including imprint areas, plain stock sets and the most popular giveaways.
Beachballs
Information on promotional beachballs including football team coloured and branded footballs, custom sizes and branding options.
Bicycle Items
Information on promotional bicycle items including the most popular giveaways, delivery timescales and imprint methods.
Binoculars
Information on promotional binoculars including case branding, zoom options and miniature binocular supply.
Biscuits
Information on promotional biscuits including numbers per pack, combination tea and biscuit packs and packaging branding.
Blankets
Information on promotional fleeces including fleece and woollen materials, branding options and Pantone colour matching.
Bone China Mugs
Information on bone china mugs including capacity, colours and packaging options.
Bookmarks
Information on promotional bookmarks including the supply of novelty and custom sizes, print options and materials including leather and paper.
Bottle and Can Coolers
Information on coolers for bottles and cans including sleeves, bags and ice buckets with print size information.
Bottle Openers
Information on bottle openers including novelty shapes and sizes, colours and print options.
Bottled Water
Information on bottled water including sizes, branding options and lead times.
Bugs
Information on promotional bugs including delivery timescales, branding options and usage in marketing campaigns.
Business Cards
Information on promotional business card holders including the supply of plastic and metal holders, non-standard sizes and eco-friendly business card holders.
Calculators
Information on promotional calculators including battery and solar powered options, packaging and express delivery options.
Calendars
Information on promotional calendars including the most popular calendar types, custom wall calendars and digital message printing within the image.
Candles
Information on promotional candles including imprint areas, scented candle types and materials used.
Car Items
Information on promotional car items including low cost units, mobile phone chargers and minimum order quantities.
Catalogues
Information on the catalogues and brochures available from Redbows in both hard copy paper and electronic format.
Catering Items
Information on promotional catering items and cookware including napkin types, custom food boxes and plate types.
Ceramic Mugs
Information on promotional ceramic mugs including earthenware and options for printing, packaging and branding wraps.
Chocolate Bars
Information on promotional chocolates bars including winning ticket promotions, direct chocolate prints and molds and chocolate types.
Chocolate Boxes
Information on promotional chocolate boxes including sizes, branding options and the number and types of chocolates.
Chocolate Coins
Information on promotional chocolate coins including sizes, foils and chocolate types available.
Christmas Gifts
Information on promotional Christmas gifts including personalisation and branding options, express deliveries and minimum order quantities.
Clocks
Information on promotional clocks including whole or partial face imprints, novelty clock products and minimum order quantities.
Clothing
Information on promotional clothing and corporate workwear including screen printing and embroidery, washing and after care and clothing brands.
Coasters
Information on promotional coasters including plastic, ceramic, glass and paper coasters covering durability, heat resistance and eco-friendly versions.
Coffee Cups
Information on coffee cups with and without saucers including sizes, print and packaging options.
Colour Coat Mugs
Information on promotional colour coat mugs including pantone matched outer and inner options, packaging and express delivery options.
Compact Mirrors
Information on promotional compact mirrors including brush and combination mirrors, price matching and express delivery options.
Compasses
Information on promotional compasses including usage in marketing campaigns, colour options and combination with other gadgets.
Computer Accessories
Information on promotional computer accessories including USB hub choices, lowest-cost giveaways and novelty product options.
Computer Mice
Information on computer mice including print options, branding and colour options.
Confectionery
Information on promotional confectionery covering print sizes, sugar-free, mixtures, flavours and packaging.
Cooler Bags
Information on promotional cooler bags including ice and cooling options, how long items will stay cool and how coolers work.
Counter Mats
Information on promotional counter mats including sizes available, toughness and wear and custom designs.
Crayons
Information on promotional crayons including packaging imprints, colour matching and branding.
Delivery
Information on lead times and delivery services from Redbows including logistics and fulfillment options across the UK and to Europe and other parts of the world.
Desk Top Items
Information on promotional desktop items including best sellers, supply sourcing and bundle options.
Diaries
Information on promotional diaries including sizes, price options and paper colours.
Document Bags
Information on promotional document bags including imprint methods, materials used and bundles with other merchandise.
Drinking Glasses
Information on drinking glasses for promotions including sizes, shapes and logo print options.
Drinks
Information on promotional drinks and drinkware including flavours, engraving and print options and best sellers.
Duffel Bags
Information on promotional duffel bags including screen printing and tag usage, lead times and cleaning choices.
Earbuds
Information on promotional earbuds including packaging, logo printing and colour options.
Earphones
Information on promotional earphones including branding methods, Pantone colours and alternative jack plugs.
Earplugs
Information on earplugs including cases, printing and branding options.
Easter Products
Information on promotional Easter Products including Easter Eggs, chocolates and other types of confectionery that can be use for Easter promotions.
Eco Friendly Bags
Information on eco friendly bags and what to consider when it comes to this type of environmentally friendly promotional merchandise.
Eco Friendly Banners
Information on eco friendly banners and things consider when using them for exhibitions and seminars.
Eco Friendly Clothing
Information on eco friendly promotional clothing including pricing, durability and bespoke orders.
Eco Friendly Coasters
Information on eco friendly coasters that can be used for marketing campaigns wanting an environmentally friendly promotional product.
Eco Friendly Cosmetics
Information on eco friendly cosmetics to use for health and beauty campaigns requiring environmentally friendly promotional merchandise.
Eco Friendly Gadgets
Information on eco friendly gadgets and gadgets that can be used for environmentally friendly promotions.
Eco Friendly Key Rings
Information on eco friendly key rings that can be used for marketing campaigns with an environmental theme.
Eco Friendly Lanyards
Information on eco friendly lanyards for exhibitions, seminars and office use and made from recycled materials.
Eco Friendly Mouse Mats
Information on eco friendly mouse mats that can be used for desktop promotions requiring an environmentally friendly theme.
Eco Friendly Mugs
Information on eco friendly mugs made from recycled materials and for use in environmentally friendly promotions.
Eco Friendly Paper Pads
Information on eco friendly paper pads made from recycled and sustainable materials and for use as environmentally friendly promotional merchandise.
Eco Friendly Pencils
Information on eco friendly pencils made from organic, sustainable and recycled materials.
Eco Friendly Pens
Information on eco friendly pens including plastic and wooden made from recycled and sustainable materails.
Eco Friendly Plants
Information on eco friendly plants and considerations for this type of environmentally friendly promotional merchandise.
Eco Friendly Safety Products
Information on eco friendly safety products that can be used in safety campaigns wanting environmentally friendly promotional merchandise.
Eco Friendly Stationery
Information on eco friendly stationery made from recycled materials or made from sustainably farmed or organic materials.
Eco Friendly Toys
Information on eco friendly toys including print and options and how to use this type of environmentally friendly product in promotions.
Eco Friendly Water Bottles
Information on eco friendly water bottles made from recycled plastics and for use in eco promotional campaigns.
Eco Products
Information on promotional eco gifts and what makes them different to other promotional merchandise, recycling and supplying.
Energy Drinks
Information on branded energy drinks and cans including print options, lead times and contents.
Erasers
Information on promotional erasers including materials they are made from, branding and combinations with other stationery products.
Executive Pens
Information on promotional executive pens including and how they differ from normal pens, pen set options and pen material options.
Express Deliveries
A selection of frequently asked questions covering express delivery promotional items from Redbows.
Express Pens
Information on promotional express pens including delivery timescales, print colour quantities and overnight courier deliveries.
Eye Masks
Information on promotional eye masks including chilling options, how to use in a marketing campaign and branding choices.
Fans
Information on promotional fans including USB fan options, rechargeable batteries and imprint methods.
First Aid Kits
Information on promotional first aid kits including item choice, print options and branded plasters.
Flash Drives and Memory Sticks
Information on promotional flash drives and memory sticks including popular models, memory chip types and novelty shapes.
Fleeces
Information on promotional fleeces including terms explanations, wind proofing and textures.
Folders
Information on promotional folders including branding choices, paper pad options and custom designs.
Footballs
Information on promotional footballs including sizes, print options and colours.
Frisbees
Information on promotional frisbees including print areas, Pantone colour matching and label application.
Frosted Pens
Information on promotional frosted pens including background colour choices, printing and packaging.
Gadgets
Information on promotional gadgets including memory price variations, reliability, power bank charging times and branding options.
Games
Information on promotional games including game branding, sourcing games and the most popular types.
Giveaways
Information on promotional giveaways and fun items covering typical questions and information for this product type.
Golfing Merchandise
Information on promotional golfing merchandise including total supply for a golfing event including prizes, pin flags and banners, gift packs and branding options.
Hampers
Information on promotional hampers including bespoke and made-to-order hampers, mini hamper inclusions and organic foods and drinks.
Hand Creams
Information on promotional hand creams including branding options, eco friendly creams and cosmetics.
Hats
Information on promotional hats including eco friendly baseball caps, colour choices and imprint methods.
Headphones
Information on headphones for mobiles and tablets including branding options, print and colour options and general usage information.
Healthcare Products
Information on promotional healthcare products including logo print methods, packaging options and best selling items.
Heat Packs
Information on promotional heat packs including how hand warmers work, how they help muscles and joints and branding methods.
Highlighter Pens
Information on promotional highlighter pens including novelty options, ink colours and logo imprints.
Hip Flasks
Information on branded hip flasks including case sizes, case covers and sizes.
Hoodies and Sweatshirts
Information on promotional hoodies and sweatshirts including student and society discounts and materials used.
Ice Scrapers
Information on promotional ice scrapers including custom designs, imprint methods and delivery timescales.
Individual Chocolates
Information on individual promotional chocolates including branding options, flavour and types of chocolate available.
Jackets
Information on promotional jackets including colour matching, lead times and packaging options.
Juggling Balls
Information on promotional juggling balls including materials, fillings and printing options.
Keyrings / Key Fobs
Information on promotional keyrings and key fobs including print options, gadget key rings and bespoke designs.
Kitchen Items
Information on promotional kitchen items and cookware including the best types for promotions, eco options and the best giveaways.
Lanyards
Information on promotional lanyards including safety release mechanisms, eco material options and print colour choices.
Laptop Bags
Information on promotional laptop bags including eco friendly options, logo imprint areas and printing methods.
Lifestyle Products
Information on promotional lifestyle products including sourcing and branding options.
Lip Balms
Information on promotional lip balms including how and why they are different to lip glosses.
Lollipops
Information on promotional lollipops covering packaging, shape, size and imprint options.
Luggage Tags
Information on promotional luggage tags including types, colours and minimum order quantities.
Magnets
Information on promotional magnets including standard sizes and shapes, how long magnetism lasts for and heavy duty magnet options.
Magnifying Glasses
Information on promotional magnifying glasses including how they are made, branding and bespoke shapes and sizes.
Marker Pens
Information on promotional market pens including erasable and non-erasable options, ink colours and branding options.
Marketing
An FAQ section for marketing frequently asked questions with information on typical questions and information for marketing services.
Marketing Inspiration
Advice and information on the products we can supply for your campaign, ranging from bags to sweets and chocolate.
Massagers
Information on promotional massagers including branding, electronic and shaped massagers.
Memo Clips
Information on promotional memo clips including novelty, bespoke and plastic and metal memo clips.
Metal Mugs
Information on metal mugs including sizes, imprint and delivery options.
Mint Cards
Information on promotional mints cards including plain stock, sugar free mint cards and printing methods.
Mint Chewing Gums
Information on promotional chewing gums including blister packed gums, sugar free and flavoured gums.
Mint Tins
Information on promotional mint tins including shapes, fillings and packaging.
Mints
Information on promotional mints including plain stock mints, sugar free mints and screen prints.
Mints Sugar Free
Information on promotional sugar free mints including what it means to be sugar free, printing and packaging options.
Mobile Phone Accessories
Information on promotional mobile phone accessories including phone holder types, protection and mobile phone car kits.
Mobile Phone Cases
Information on mobile phone cases with print, colour and size options.
Mobile Phone Chargers
Information on promotional mobile phone chargers including print types and methods and express delivery times.
Mobile Phone Holders
Information mobile phone holders including mounting options, imprint areas and colour options.
Mobile Phone Stands
Information on mobile phone stands and tablet stands including branding, sizes and colour options.
Mobile Phone Stylus
Information on mobile phone stylus with options for branding, different sizes and lead times.
Mobile/USB Gadgets
Information on promotional mobile phone and USB gadgets including why memory stick and flash drives prices vary so often and branding options.
Money Boxes
Information on promotional money boxes including custom shapes and sizes, getting your money out and delivery timescales.
Mouse Mats
Information on promotional mouse mats including samples for evaluation, delivery options and mat thickness choices.
Mugs
Information on promotional mugs including print and packaging options, shapes and designs and personalisation options.
Multifunction Pens
Information on promotional multi-function pens including delivery timescales, colour matching and environmentally friendly alternative materials.
Musical Items
Information on promotional musical items including delivery timescales, colour choices and eco material alternatives.
Nail Files
Information on promotional nail files including choosing an nail file, branding with an imprint and supply chain sourcing.
Nail Polish
Information on promotional nail polishes including colours, imprint areas and express delivery service times.
Napkins
Information on napkins including colours, sizes and print options.
Notebook
Information on promotional notebooks including pen options, lined or plain paper choices and branding decisions.
Notepad
Information on promotional notepads including cover and paper colour choices, sizes and sheet quantity.
Novelties
Information on promotional novelties including creating bespoke versions, sourcing and packaging choices.
Novelty Pens
Information on promotional novelty pens including using in marketing campaigns, print areas and packaging.
Ordering
Information on the ordering process at Redbows and placing business with us.
Pantone Matched Colour Coat Mugs
Information on promotional pantone matched colour coat mugs including pantone matched outer and inner options, packaging and express delivery options.
Paper Blocks
Information on promotional paper blocks including pallet options, pen holders and sheet printing.
Paper Clips
Information on promotional paper clips including paper and memo clip choices, branding and print areas.
Pedometers
Information on promotional pedometers including usage in health campaigns, print applications and minimum order quantities.
Pen Accessories
Information on promotional pen accessories including popular choices, branding and custom designed packaging.
Pen Brands
Information on promotional pen brands including supply chain sourcing, pricing compared to other pens and imprint options.
Pen Sets
Information on promotional pen sets including custom options, branding and imprint areas and sets made from environmentally friendly materials.
Pencil Cases
Information on promotional pencil cases including see through and coloured options, bundle choices and eco-friendly pencil cases.
Pencil Sharpeners
Information on promotional pencil sharpeners including novelty shapes, eco versions and branding options.
Pencils
Information on promotional pencils including print positions, eco materials and graphite ratings.
Pens
Information on promotional pens and writing instruments including colours including the ink supplied, print areas and pen brands.
People at Redbows
Information and FAQs on the on the people working at Redbows and arrangements for visits and meetings.
Pill Containers
Information on promotional pill containers including print application techniques, multiple compartment options and express delivery services.
Plastic Cups
Information on plastic cups and beakers including sizes, body colours and lead times.
Plastic Mugs
Information on plastic mugs including colours available, sizes and print options.
Plastic Pens
Information on promotional plastic pens including engraving and print options, pen barrel, top and clip colours and packaging.
Polo Shirts
Information on promotional polo shirts including colour choices, durability and lifespan and Pantone colours.
Ponchos
Information on promotional ponchos including print areas, waterproof options and Pantone colour matches.
Porcelain Mugs
Information on promotional porcelain mugs including print options, wraps and partial wraps and packaging.
Portable Speakers
Information on promotional portable speakers including phone connections via Bluetooth, branding and sound quality.
Power Banks
Information on promotional power banks including imprint area sizes, cables supplied and discharge periods.
Pricing
Information relating to pricing matters and policies including quantity breaks, cheap low cost pricing and minimum order quantities.
Printing
Information on printing techniques and the terms used with the promotional merchandise industry.
Protein Shakers
Information on protein shakers including capacity in millilitre capacity, body colours and branding options.
Puzzles
Information on promotional puzzles including use as giveaways, executive options and arranging samples for evaluation.
Radios
Information on radios including imprint sizes, colour options and technologies.
Rock Sweets
Information on promotional rocks sweets including individually wrapped rock pieces and sticks of rock.
Rucksacks and Backpacks
Information on promotional rucksacks and branded backpacks including logo imprint options, pockets and capacities.
Rulers
Information on promotional rulers including engineering types, eco-friendly materials and popularity as a marketing giveaway.
Safety Clothing
Information on promotional safety clothing including PPE, imprint methods and European standards.
Samples
Information on supplying samples on request
Sanitisers
Information on promotional sanitisers including usage and popularity, imprint types and custom shaped sanitisers.
Scarves
Information on promotional scarves including fleece and woollen scarves, branding areas and delivery timescales.
Screen Cleaners
Information computer and tablet screen cleaners including sizing, print areas and colour options.
Selfie Sticks
Information on selfie sticks including options for sizes, imprint and branding.
Sewing Kits
Information on promotional sewing kits including usefulness as marketing giveaways, branding options and custom designs.
Shirts and Blouses
Information on promotional shirts and branded blouses including standard sizes and made-to-measure, imprint methods and fitted sizes.
Shoe Polish Kits
Information on promotional shoe polish kits including shoe shines and polish options, custom shapes and case choices.
Shopping Bags
Information on promotional shopping bags including portrait and landscape options, handle choices and eco friendly materials.
Snacks
Information on promotional snacks including gourmet options, boxes and packaging choices.
Sourcing Merchandise
Information on custom products and our sourcing team.
Sports Bags
Information on promotional sports bags including fast delivery options, colour choices and branded sports bags.
Stationery
Information on promotional stationery including print options, personalisation the best desktop choices.
Sticky Notes
Information on promotional sticky notes including custom messages, Pantone references and bespoke shapes and sizes.
Stress Relievers
Information on promotional stress relievers including custom stress shapes, how they reduce stress and Pantone colour matching.
Stylus Pens
Information on promotional stylus pens including how they work, durability and digital print techniques.
Sunglasses
Information on promotional sunglasses including sizes, novelty options and carry cases and pouches.
Sweatbands
Information on promotional sweatbands including material choices, branding areas and colour options.
Sweet Bags
Information on promotional sweet bags and the confectionery fillings and print methods available for this product range.
Sweet Jars
Information on promotional sweet jars including branding options and the confectionery fillings available for them.
Sweet Tins
Information on promotional sweets including Fairtrade options, best selling sweets and sugar free confectionery.
Sweets
Information on promotional sweets including Fairtrade options, best selling sweets and sugar free confectionery.
Swizzle Sticks
Information on swizzle sticks and cocktail mixers including shapes, colours and branding options.
T-shirts
Information on promotional T-shirts including screen printing, environmentally friendly materials and minimum order quantities.
Tape Measures
Information tape measures including shapes, colours, print and measuring options.
Tea Bags
Information on promotional tea bags including order placement information.
Teddy Bears
Information on promotional teddy bears and teddies including delivery timescales, order placement and custom designs.
Thermos Flasks
Information on bottled thermos flasks and vacuum flasks including colours, sizes and cups.
Tissues and Wipes
Information on promotional tissues and packets of wipes including packaging branding, using sanitising products and custom shaped wet wipes.
Toiletry Bags
Information on promotional toiletry bags including clear pouch supply, leather bags and embroidery and screen printing options.
Tool Kits
Information on promotional tool kits including imprint sizes and options, samples supply and popular tool kits.
Toothbrushes
Information on promotional toothbrushes including travel toothbrush options, branding areas and plastic colour options.
Torches
Information on promotional torches including novelty torch options, branding choices and usage in marketing campaigns.
Towels
Information on promotional towels including the GSM measure for towel quality, imprint methods and golfing towel options.
Toys
Information on promotional toys including age restrictions, the popularity of plastic ducks and toy supply chain sourcing.
Travel Bags
Information on promotional travel bags including low order quantities, plain stock supply and print methods.
Travel Items
Information on promotional travel items including popular low-cost giveaways, universal adapters and pillow options.
Travel Luggage
Information on promotional travel luggage items including imprint areas, warranty periods and sample availability.
Travel Mugs
Information on promotional travel mugs including imprint areas, lead times and sample availability.
Travel Pillows
Information on travel pillows including available colours, size options and print methods.
Trousers
Information on promotional trousers including materials types, branding options and pleated trouser options.
Tyre Tread Gauges
Information tyre tread gauges including shapes, colours and imprint areas.
Umbrellas
Information on promotional umbrellas including panel and handle choices, print options and delivery timescales.
USB Car Chargers
Information on USB powered mobile phone and tablet chargers including print options, branding and colour options.
USB Hubs
Information USB hubs including ports, size and print area options.
Valentine Sweets
Information on promotional valentine sweets including why they are so popular as gifts on Valentine’s day.
Wallets
Information on promotional wallets including hard wearing materials, Oyster card wallets and custom designs.
Water Bottles
Information on promotional water bottles including eco-friendly bottles, print methods and plastic and metal materials.
Whistles
Information on promotional whistles including neck cord accessories, branding areas and the supply of custom and bespoke colours.
Wine Sets
Information on wine sets including accessories, print options and delivery times.
Wrapped Sweets
Information on wrapped sweets including print and wrapper options, contents and sugar-free options.
Wristbands
Information on promotional wristbands including printing sides, ease of use and gadget wristbands.
YoYos
Information on promotional YoYos including printing sides, materials and print methods.