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Promotional Mugs

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We supply thousands of promotional mugs to companies and organisations who use them to promote their company every day on the desktops of their clients and potential customers. Promotional mugs come in all sorts of shapes and sizes and can be made from ceramics, bone china, earthenware and even plastic. Promotional mugs have become very popular as they can help to reduce our impact on the environment. Reusable mugs can be used many times over and reduce the need for use to use throwaway paper and paper/plastic coated cups.

We also offer a number of different finishes both outside and inside your chosen mug including colour and paint finishes. We are always happy to supply sample promotional mugs so you can see what has been done for other clients in past campaigns. Please contact one of our sales team to discuss how we can help you source the right promotional mug for your marketing campaign.

h2 The Branded Mugs Guide

When it comes to Promotional Mugs what do you need to know to make the best possible impact and maximise your marketing budget. Well promotional mugs are one of the most popular pieces of merchandise within the marketing managers toolkit. There are many types to consider as they vary in terms of not just the material used be it ceramic, china or plastic, but in the method of imprint which can include a screen print of full colour CMYK process. Off course there are also novelty mugs available with ‘heat and reveal’ images and a host of shapes and sizes. Our complete range of promotional mugs includes:

  • Bone China Mugs
  • Ceramic and Earthenware Mugs
  • Plastic Mugs
  • Recycled Plastic Mugs
  • Coffee Mugs
  • Travel and Thermos Mugs
  • Tea sets

Ceramic and earthernware mugs are the most favourite type. Their heat retention properties and imprint facilities make them the promotional mugs of choice today. Plastic mugs are also growing in popularity, especially recycled plastic mugs made from recycled plastic materials.

Branded Personalised Mugs

So what do you need to consider when choosing a promotional mug?

Mug Delivery Timescales

Most promotional mugs can be shipped branded within five to ten working days. Express delivery services are available but with an expedite fee applicable. Most mugs are manufactured in the UK allowing a fast turnaround. Large orders can be sourced from factories in the Far East to get a price advantage but this can lead to delivery times of six to eight weeks. As heavy items, it makes sense to use sea freight for import shipments rather than air freight.

Environmentally Friendly Eco Friendly Mugs

The green element really comes into its own with plastic mugs which can be made from recycled materials such as plastic bottles. There are far fewer ECO options when it comes to ceramic or bone china. The best that we can sometimes offer in this regard is to use an ISO14001 approved mug source.

Quantities and Pricing

The minimum order quantity (MOQ) is typically is fifty pieces. Some mug quantities are sold in a ‘bakers dozen’ so expect some odd quantity price breaks like ceramic mugs which can start at seventy two pieces.

Plain Stock Mugs

Plain stock is available but invariably an imprint is wanted and as a low cost print provider, clients nearly always turn to Redbows for their personalised mugs.

Mug Shapes and Sizes

Mugs tend to be sized by the volume of liquid they will hold. For example 30cl or 35cl. Also shapes are important and various ceramics manufacturers use different names to reflect the shapes. Examples would include Windsor Mugs and Balmoral Mugs or Bell Mugs, Marrow Mugs and Cambridge Mugs. The mug name may also include the imprint process such as a Durham Photo Mug (Durham Mug shape with a Photo effect imprint).

Branding and Personalisation

The main keywords to use with promotional mugs and their imprint are ‘full wrap’ and ‘part wrap’. As you can imagine this applies to the wrapping of your imprint around the mug from and to the handle (full wrap) or to part of the mug in space in between (a part wrap). The method of personalisation is also important. Imprints applied onto a plastic mug are not as well sealed as one printed onto a ceramic mug under a glaze which is then fired in an oven. Mugs can also vary (and this is reflected in the price) in terms of the colour imprint process used, and the colour of the mugs themselves. Photo mugs are very popular when a full colour imprint image is required. The least expensive promotional mugs use a single colour imprint on a standard colour mug. For this reason clients with logos using multiple colours and tones may be asked to provide a ‘negative’ or single colour logo. Redbows can generate this through its Design Studio if required.

Bespoke, Custom and Novelty Mugs

It is unusual for a new shaped mug to be introduced for a client. For this to happen the volumes required must run into the thousands and the client will be liable for any associated extra costs like a dedicated mould and machine set up costs. Novelty mugs tend to encompass ‘heat and reveal’ options where one image or imprint message shows itself when a hot liquid is poured into the mug and which then disappears as the mug cools.


Mugs are delicate items and it is normally for them to be supplied packed into card board outers with a foam insert. Plasic mugs may just have a cardboard outer. The packed mugs will then either be placed into a larger cardboard box or shrink wrapped to a pallet. Pallets are used due to the high weight involved and this can require off-loading facilities at the final destination.

Here’s our Top Tips Infographic on Mugs

Promotional Mugs

Please feel free to add our Infographic to Pinterest or share this Infographics PDF

Printed Promotional Mugs – Printing Your Logo On A Personalised Mug

We supply one of the widest ranges of printed mugs and provide a number of services to help you get the right product for your promotion. Each mug offers a selection of options including material and colour choices and print positions which can be a full or part wrap, with a glazed or screen printed imprint. Materials include bone china, ceramic and earthenware, and plastic.

Create an Exceptional Promotional Travel Mug

Do you know how to create an exceptional promotional travel mug to represent your company? It may sound easy but there is actually a lot more to it than you might realize. You could just pick a style and use it for all of your advertising needs. However, if you do this, you’ll miss out on so many of the benefits your company could be enjoying if you make a wise choice. This defeats the purpose of using this item to promote your company.

Before you decide which style would suit your company the best, consider what qualities you would look for if you were the one receiving the gift. This will help you make a good choice so you can choose an exceptional travel mug for all your promotional needs. Here are some of the most important qualities to consider before making a selection.

While travel mugs are very simple in their basic design, a few special qualities can turn this simple item into an exceptional promotional tool. Look for these things when choosing a style to use for your company’s promotional needs.

Craftsmanship is at the top of the list. Promotional coffee travel mugs need to be of good quality. This item will be used on a regular basis so you want it to hold up to constant use. When you’re trying to make your presence known and draw in new customers, what do you think it says about your company if you give cheaply made mugs as promotional offers? It could give off the impression that quality is not important to your company.

On the other hand, if the products that you offer are well made and durable, this shows that you have an eye for good craftsmanship. It gives off the impression that your company offers good quality products or services because you want the best to represent your company.

One way to determine if the mugs you’re considering using are of good quality is to imagine how it will look after using it for a month, six months or longer. Ask yourself these questions. Will it be easy or hard to keep clean? Is it stain resistant or will coffee and similar beverages leave it stained and looking old after a few uses?

Does the lid fit properly and is it spill proof? There is nothing more annoying than trying to take a sip of your beverage only to have it drip onto your clothing right before a big meeting. This can and will happen when lids don’t fit tightly.

The travel mug should also be multi-purposed. For example, consumers should be able to use them in the office, in the car and anywhere they travel. Choosing an insulated design will keep beverages at their desired temperature for longer periods, so this is a sign of a good quality mug.

It’s important to realize that good quality doesn’t necessarily mean expensive. There are many excellent designs and durable materials available that are also affordable. You just need to know what to look for when choosing a style. Here are a few more things for you to consider when choosing promotional mugs to represent your company.